[68718] in North American Network Operators' Group
RE: AS3561 - lights are on but nobody's home?
daemon@ATHENA.MIT.EDU (Burton, Chris)
Mon Mar 15 22:05:28 2004
Date: Mon, 15 Mar 2004 18:58:12 -0800
From: "Burton, Chris" <Chris.Burton@dig.com>
To: "Mike Lewinski" <mike@rockynet.com>, <nanog@merit.edu>
Errors-To: owner-nanog-outgoing@merit.edu
I spoke with their NOC about 3 days ago @800.663.9932.
Chris Burton
Network Engineer
Walt Disney Internet Group: Network Services
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-----Original Message-----
From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu] On Behalf Of
Mike Lewinski
Sent: Monday, March 15, 2004 6:48 PM
To: nanog@merit.edu
Subject: AS3561 - lights are on but nobody's home?
I know that C&W was supposed to close their US ops, and then it went to=20
re-org and became C&W America or something of the sort, but does anyone=20
here have a clue as to their new support info? Because just a week or so
ago 800-486-9932 got me to a real human for support, and now it just=20
rings and rings.
And....
$ dig www.cw.net @ns.cw.net
; <<>> DiG 9.2.2 <<>> www.cw.net @ns.cw.net
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 35298
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0
;; QUESTION SECTION:
;www.cw.net. IN A
;; AUTHORITY SECTION:
cw.net. 600 IN SOA ns1.cw.net.=20
hostmaster.cw.net. 2004031502 3600 600 3600000 600
;; Query time: 48 msec
;; SERVER: 204.70.128.1#53(ns.cw.net)
;; WHEN: Mon Mar 15 19:40:25 2004
;; MSG SIZE rcvd: 79
So, anyone else using C&W who might know how I can report a flapping BGP
session & open a ticket?
TIA,
Mike
