[67832] in North American Network Operators' Group

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Re: T1 Customer CPE Replacement?

daemon@ATHENA.MIT.EDU (Chris Adams)
Mon Feb 23 17:12:22 2004

Date: Mon, 23 Feb 2004 16:00:17 -0600
From: Chris Adams <cmadams@hiwaay.net>
To: "'nanog@merit.edu'" <nanog@merit.edu>
Mail-Followup-To: Chris Adams <cmadams@hiwaay.net>,
	"'nanog@merit.edu'" <nanog@merit.edu>
In-Reply-To: <Pine.LNX.4.58.0402231605040.4514@ls01.fas.harvard.edu>
Errors-To: owner-nanog-outgoing@merit.edu


Once upon a time, Scott McGrath <mcgrath@fas.harvard.edu> said:
> The other guys _may_ be cheaper in the short run but hardware replacement
> is always like having a root canal cant speak for Netopia but I have
> dealt with Adtran ended up buying a spare DS3 CSU/DSU because of the
> experience.

Hmm, we've had hardware replaced by Adtran lots of times; the only
problem we experienced was they didn't know how to handle one of our
guys driving up to receiving (I guess if we had a big brown truck they'd
have been okay).  We ended up having to ship something across town; I
think UPS thought we were crazy.

-- 
Chris Adams <cmadams@hiwaay.net>
Systems and Network Administrator - HiWAAY Internet Services
I don't speak for anybody but myself - that's enough trouble.

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