[67826] in North American Network Operators' Group
Re: T1 Customer CPE Replacement?
daemon@ATHENA.MIT.EDU (Scott McGrath)
Mon Feb 23 16:11:57 2004
Date: Mon, 23 Feb 2004 16:11:20 -0500 (EST)
From: Scott McGrath <mcgrath@fas.harvard.edu>
To: "Claydon, Tom" <Tom.Claydon@DobsonTelco.net>
Cc: "'nanog@merit.edu'" <nanog@merit.edu>
In-Reply-To: <0E01363A875D25439211F10E850316C73C93DD@entmail.dobsontelco.net>
Errors-To: owner-nanog-outgoing@merit.edu
Have you tried a softnet depot maintenance agreement. This entitles you
to IOS upgrades but H/W replacement is some negotiated percentage of list
price.
The other guys _may_ be cheaper in the short run but hardware replacement
is always like having a root canal cant speak for Netopia but I have
dealt with Adtran ended up buying a spare DS3 CSU/DSU because of the
experience.
Cisco has many warts but they do honor their maintenance contracts unlike
some other vendors who I have had the misfortune of dealing with.
Scott C. McGrath
On Mon, 23 Feb 2004, Claydon, Tom wrote:
> Hello,
>
> We're looking for a good replacement for fractional T1 customers with Cisco
> 1600- & 1700-series routers as their CPE. They are good routers, but the
> ongoing support costs are an issue, and we need to replace them ASAP.
>
> Someone had mentioned several CPE vendors, such as Adtran and Netopia. Are
> there any others, and does anyone have any pros/cons of what they're
> familiar with?
>
>
> Thanks,
>
> = TC
>
> --
> Tom Claydon, IT/ATM Network Engineer
> Dobson Telephone Company
> phone: (405) 391-8201 cell: (405) 834-0341
>
>
