[67597] in North American Network Operators' Group
Re: SMTP relaying policies for Commercial ISP customers...?
daemon@ATHENA.MIT.EDU (Leo Vegoda)
Fri Feb 13 16:39:12 2004
Date: Fri, 13 Feb 2004 22:35:18 +0100
From: Leo Vegoda <leo@ripe.net>
To: andy@xecu.net, Dan Ellis <ellis@corp.ptd.net>
Cc: nanog@merit.edu
In-Reply-To: <Pine.BSF.4.44.0402131258110.27884-100000@thunder.xecu.net>
Errors-To: owner-nanog-outgoing@merit.edu
You wrote:
[...]
> Yes, that is a little bit stickier of an issue, IFF your goal is to
> somehow continue to provide the would-be spammer with the ability to send
> traffic to the net, provided it doesn't transit your mail server. I feel
> that you're overlooking the simple solution. Blocking the entire account
> so they can't access anything is the proper response to a spamming
> incident.
If you block the entire account then the user can't use the account
to download the updates your Abuse Team will responsibly want to
point him/her at. If you want to lose the customer then that's your
business. If you want to keep the customer, helping them fix their
mistakes is probably a painful and thankless task - but important
and useful to the whole Internet community.
Regards,
--
leo vegoda
RIPE NCC
Registration Services Manager
