[67542] in North American Network Operators' Group
PING: blacklist.mail.ops.worldnet.att.net-clueful admin at AT&T
daemon@ATHENA.MIT.EDU (Ben Browning)
Wed Feb 11 16:23:30 2004
Date: Wed, 11 Feb 2004 13:19:16 -0800
To: nanog@merit.edu
From: Ben Browning <benb@theriver.com>
Cc: abuse_rbl@att.net
Errors-To: owner-nanog-outgoing@merit.edu
The following is an autoresponse I have been forced to make in my email
client. I get, on average, 1-2 emails per week since I originally posted
here asking for help with my own att.net blacklisting woes. That was in
*August*. I posted this here once before, in hopes that perhaps it would
get as widespread in Google as my original post has been. Today alone I
have received 3 emails about this issue. I would highly appreciate an
offlist email telling me what you are doing to document your blacklist and
the procedure ISPs must follow to get removed. Alternately, AT&T payroll
may contact me and we can discuss my consulting rates, should you wish me
to continue being your only source of documentation and support for this
blacklist.
~Ben
---begin autoresponse---
Here's a post I posted to NANOG and news.admin.net-abuse.email, as I have
gotten a lot of replies abut this.
---
Subject: ATTN: Anyone with RBL clue at att.net
Something must be highly broken at ATT. I have been receiving tons of
emails in response to a Usenet posting I made months ago asking if anyone
knew how to get out of att.net's private RBL.
The procedure:
What I did:
Called the contact in the whois record...
Administrative Contact, Technical Contact:
GNMC (VXGTRUVDOO) rm-hostmaster@ems.att.com
3324 Hollenberg
Bridgeton, MO 63044
US
314-264-9672 fax: 281-664-9975
Asked for their abuse department. Kept asking and calling back and leaving
messages, etc, until finally I got a response. It took me several days.
AT&T - please document the removal procedures on your website immediately.
You are apparently doing some very heavyhanded blocking and professionalism
demands you at least give admins some recourse to figure out why they are
blocked and how to fix their problems.
~Ben
(I speak for myself here)
---
Ben Browning <benb@theriver.com>
The River Internet Access Co.
WA Operations Manager
1-877-88-RIVER http://www.theriver.com
