[67051] in North American Network Operators' Group
Re: Verizon mail troubles
daemon@ATHENA.MIT.EDU (David Lesher)
Sun Feb 1 10:04:50 2004
From: David Lesher <wb8foz@nrk.com>
To: nanog@merit.edu (nanog list)
Date: Sun, 1 Feb 2004 10:08:05 -0500 (EST)
In-Reply-To: <0C99C7995D53FE42AD3124C432B3D2B80A18D6@IEDGE-DCEXCH.IEDGE.Local> from "Alon Tirosh" at Jan 29, 2004 05:01:20 PM
Reply-To: wb8foz@nrk.com
Errors-To: owner-nanog-outgoing@merit.edu
Speaking on Deep Background, the Press Secretary whispered:
>
>
> Personal Favorite:
>
> We put a move order in with VZ for June 12, then rescheduled to July 12
> (we were moving across the st.) of this year. On May 12 we come in and
> discover that half our lines don't work. After 4 hours on the phone, it
> turns out they took exactly half our lines (interestingly enough
> 1,3,5,7,etc.) and moved them across the street, and wired them into the
> phone block for what was to be our neighbouring office. People calling
> us got a furniture consulting firm half the time. It took me 5 days to
> get all our lines back where they belonged, as when they moved them back
> they decided to leave a couple there and then not acknowledge the
> problem, only to move again finally in July and have them forget to move
> a couple lines over.
Reminder:
All the above and most of the previous horror stories are TARIFFED
services. You can and should write them up and submit them to
your state PSC, with a cc: to the FCC.
I don't claim that this magically solves things, but in all things
political, a *paper* record never ever hurts. Some PSC's are far
better than others about reviewing same & acting. And while the
current FCC is unlikely to do much, come next election there may
be a different team on top....but your complaint is still on file.
--
A host is a host from coast to coast.................wb8foz@nrk.com
& no one will talk to a host that's close........[v].(301) 56-LINUX
Unless the host (that isn't close).........................pob 1433
is busy, hung or dead....................................20915-1433
