[65841] in North American Network Operators' Group

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Re: In need of help from Comcast

daemon@ATHENA.MIT.EDU (Suresh Ramasubramanian)
Fri Dec 12 14:25:20 2003

Date: Fri, 12 Dec 2003 14:24:29 -0500
From: Suresh Ramasubramanian <suresh@outblaze.com>
To: "Stewart, William C (Bill), RTSLS" <billstewart@att.com>
Cc: nanog@merit.edu
In-Reply-To: <5AFA5A2C102DAB4692ABC1E87E0780CA065C12B5@OCCLUST02EVS1.ugd.att.com>
Errors-To: owner-nanog-outgoing@merit.edu


Stewart, William C (Bill), RTSLS  writes on 12/12/2003 2:16 PM:

> For ISPs, it's important to make sure that abuse@ and similar
> NOC addresses don't block incoming mail.  (Similarly,
> spam filters can make it difficult to submit spam complaints...)

Very true - and they must also consider providing a contact form as well 
(in addition to regular email to abuse / postmaster mailboxes) where 
people can submit complaints if their mail is not going through

> But for people who are stuck when trying to reach addresses like that,
> remember that free or cheap email providers are widely available,
> so go get a Yahoo address if you're in an hurry,

True.

	srs

-- 
srs (postmaster|suresh)@outblaze.com // gpg : EDEDEFB9
manager, outblaze.com security and antispam operations

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