[65653] in North American Network Operators' Group
NANOG spam survey
daemon@ATHENA.MIT.EDU (Doug Luce)
Thu Dec 4 12:40:53 2003
Date: Thu, 4 Dec 2003 12:40:08 -0500 (EST)
From: Doug Luce <doug@nanog.con.com>
To: "nanog@merit.edu" <nanog@merit.edu>
In-Reply-To: <Pine.LNX.4.44.0312041013360.22119-100000@adibox.knet.ca>
Errors-To: owner-nanog-outgoing@merit.edu
All,
I'm in the process of morphing my company into generalized corporate email
outsource agency. The sales pitch: the average (1000+ user) company is
finding it difficult-to-impossible to run their own email server. Just do
away with the problem, and give it to me.
The last couple of months in particular have been total hell.
Spam-producing worms have been enabling individual spammers to leverage
10,000 unwitting DSL/cable users to cream my servers. In coming up with
the business plan, I'm betting on this being a universal problem.
To that end, I'd like to hear about people's experiences. I'm particularly
interested in a couple of results:
1) Is my experience common? That is, do others find it excruciatingly
painful just to operate a simple corporate email server?
2) What's working for people who are trying to address spam (and other
problems, like email-borne virii, SMTP exploit scans, etc)?
As I develop the business, I'm going to have to come up with a way to
solve this problem. I'm thinking that I'll have to sign one or more
partner companies that specialize in spam protection. I'd love to find a
company that was down-to-earth and honest. And, especially, a company
that is not investor-driven. If anyone has recommendations, please let me
know.
I've been following the spam threads over the past couple of months, but I
haven't been able to distill solid recommendations out of them. If I end
up with private responses, I'll summarize back to the list.
Thanks,
Doug