[64576] in North American Network Operators' Group

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Re: AOL fixing Microsoft default settings

daemon@ATHENA.MIT.EDU (Fred Baker)
Tue Oct 28 11:20:35 2003

Date: Tue, 28 Oct 2003 08:17:59 -0800
To: Sean Donelan <sean@donelan.com>
From: Fred Baker <fred@cisco.com>
Cc: nanog@merit.edu
In-Reply-To: <Pine.GSO.4.44.0310240006400.12836-100000@clifden.donelan.c
 om>
Errors-To: owner-nanog-outgoing@merit.edu


At 11:13 AM 10/23/2003, Sean Donelan wrote:
>How many other ISPs intend to follow AOL's practice and use their 
>connection support software to fix the defaults on their customer's 
>Windows computers?

Interesting question from several angles. Here's the flip side. Our 
corporate IT department likes to magically download software and 
configuration changes to us without telling us, which occasionally has the 
effect of having someone in the middle of a presentation to a customer have 
something pop up and say "I have installed new software on your laptop, 
because you need it and it is good for you. Click here to reboot."

um, ...

timing is everything, right?

Personally, I don't ask my ISP or my IT department to randomly change the 
configuration of my computer. I am very happy for them to suggest changes, 
but *if* I agree, *I* want to install them when it is convenient for *me*, 
not when it is convenient for *them*.

That said, this particular configuration change is an improvement... 


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