[63437] in North American Network Operators' Group
Re: Security v. Privacy (was Re: Is there anything that actually
daemon@ATHENA.MIT.EDU (Matthew Sullivan)
Sun Oct 5 21:39:25 2003
Date: Mon, 06 Oct 2003 11:38:38 +1000
From: Matthew Sullivan <matthew@sorbs.net>
To: Suresh Ramasubramanian <suresh@outblaze.com>
Cc: Sean Donelan <sean@donelan.com>, nanog@merit.edu
In-Reply-To: <20031005222946.GA29830@outblaze.com>
Errors-To: owner-nanog-outgoing@merit.edu
Suresh Ramasubramanian wrote:
>Sean Donelan [05/10/03 17:44 -0400]:
>
>
>>What happens a few hours later when you start getting complaints again
>>about the same customer? Do you turn the connection off again. And
>>
>>
>
>Sure, turn it off again. And again.
>
>Sooner or later, it will dawn on the customer that no, his system is not
>fixed. And in the meantime, both his bandwidth quota (if any) and the ISP's
>pipes avoid getting saturated with worms.
>
>
>
We have a better way - first time they get turned off.
Second time they get turned off and told if it happens again you will be
told to get service elsewhere.
Third time their account is deleted.
I am yet to have one that has reached the third time - 85k users here.
/ Mat
