[63304] in North American Network Operators' Group

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Re: Is there anything that actually gets users to fix their computers?

daemon@ATHENA.MIT.EDU (Erik-Jan Bos)
Fri Oct 3 04:36:58 2003

Date: Fri, 03 Oct 2003 10:36:09 +0200
From: Erik-Jan Bos <bos@surfnet.nl>
To: Daniel Karrenberg <daniel.karrenberg@ripe.net>
Cc: Sean Donelan <sean@donelan.com>, nanog@merit.edu
In-Reply-To: <20031003082100.GC8495@reifa-wave.karrenberg.net>
Errors-To: owner-nanog-outgoing@merit.edu


Daniel,

>>Short of turning off their network access, why won't users fix
>>their computers when the computer is infected or needs a patch?
> 
> Hey, it's working!  If it ain't broken .... 

I doubt this. Recently, I worked with a couple of people that each had 
their PCs infected. Their own virtual neighborhood complained to them, 
and they surely were embaressed about the situation, but... They just 
did not know how to fix it, i.e. where to start. Call it cluelessness, 
call it lack of education.

> Related question for network engineers: When did you have your last
> medical check-up?  To what extent do you follow your physician's
> recommendations?

__

Erik-Jan.


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