[63244] in North American Network Operators' Group
From Sprint's status page
daemon@ATHENA.MIT.EDU (Nick Guy)
Wed Oct 1 15:19:27 2003
Date: Wed, 1 Oct 2003 12:18:48 -0700
From: "Nick Guy" <nickguy@semaphore.com>
To: <nanog@merit.org>
Errors-To: owner-nanog-outgoing@merit.edu
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| Type: Outage
| Purpose: Routing Issues
| Network: SL
| Ticket: 6505769
| Sprint Id: 16881
|=20
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Sprint is currently experiencing an outage in=20
Seattle, WA Tacoma, WA and Tokyo, Japan.=20
Sprint is committed to providing an exceptional customer experience=20
based on a portfolio of reliable products and services. Because we=20
realize how important your network solution is to your business,=20
Sprint makes every attempt to avoid interruptions to the quality=20
service provided. While we attempt to limit our service interruptions=20
to occur during scheduled maintenance windows, occasionally we=20
experience an outage such as this which may impact your service=20
outside of our maintenance window. We will attempt to minimize the=20
impact to your service and strive to maintain our network to our=20
high quality standards and to continually serve you, our valued=20
customer.=20
All of us at Sprint appreciate the opportunity to provide a network=20
solution that meets your telecommunications needs.=20
Your private line(s) impacted by this outage and/or router(s) associated
with your service are listed below. Demand maintenance is underway to=20
restore service from the outage caused by fiber outage.=20
Customers whose only connection to the Sprintlink IP network is via this
gateway router will experience loss of Internet connectivity for the=20
duration of the emergency maintenance.=20
Expected time to repair is Unknown.=20
Please bear with us as we work to fix the problem.=20
Thank you for your patronage.=20
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Tacoma, WA ROUTERS INVOLVED IN OUTAGE
SL-GW10-TAC SL-GW1-TAC SL-GW9-TAC SL-GW5-TAC
SL-GW5-TAC SL-GW11-TAC SL-GW3-TAC SL-GW8-TAC SL-GW6-TAC
SL-GW6-TAC SL-GW4-TAC SL-GW12-TAC SL-GW2-TAC=20
START TIME (local): 14:40 PDT 01-OCT-2003
START TIME (gmt ): 21:40 GMT 01-OCT-2003
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Seattle, WA ROUTERS INVOLVED IN OUTAGE
SL-GW1-SEA SL-GW15-SEA SL-GW8-SEA SL-GW3-SEA
SL-GW3-SEA SL-GW13-SEA SL-GW6-SEA SL-GW10-SEA SL-GW4-SEA
SL-GW4-SEA SL-GW9-SEA SL-GW11-SEA SL-GW5-SEA SL-GW7-SEA
SL-GW7-SEA SL-GW14-SEA SL-GW2-SEA=20
START TIME (local): 14:40 PDT 01-OCT-2003
START TIME (gmt ): 21:40 GMT 01-OCT-2003
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Tokyo, Japan ROUTERS INVOLVED IN OUTAGE
SL-GW21-TOK SL-GW20-TOK SL-GW10-TOK SL-GW1-TOK
SL-GW1-TOK=20
START TIME (local): 14:40 JST 01-OCT-2003
START TIME (gmt ): 05:40 GMT 01-OCT-2003
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___________________________________________
Nick Guy ---- Manager of Network Operations =20
Semaphore Corporation=20
2001 6th Ave Suite 1700 , Seattle, WA 98121
nickguy@semaphore.com =20
206-905-5023 | 24/7 NOC: - 206-905-6000
___________________________________________
