[63218] in North American Network Operators' Group
ATTN: Anyone with RBL clue at att.net
daemon@ATHENA.MIT.EDU (Ben Browning)
Tue Sep 30 17:05:44 2003
Date: Tue, 30 Sep 2003 14:01:23 -0700
To: nanog@merit.edu
From: Ben Browning <benb@theriver.com>
Errors-To: owner-nanog-outgoing@merit.edu
Something must be highly broken at ATT. I have been receiving tons of
emails in response to a Usenet posting I made months ago asking if anyone
knew how to get out of att.net's private RBL.
The procedure:
What I did:
Called the contact in the whois record...
Administrative Contact, Technical Contact:
GNMC (VXGTRUVDOO) rm-hostmaster@ems.att.com
3324 Hollenberg
Bridgeton, MO 63044
US
314-264-9672 fax: 281-664-9975
Asked for their abuse department. Kept asking and calling back and leaving
messages, etc, until finally I got a response. It took me several days.
AT&T - please document the removal procedures on your website immediately.
You are apparently doing some very heavyhanded blocking and professionalism
demands you at least give admins some recourse to figure out why they are
blocked and how to fix their problems.
~Ben
---
Ben Browning <benb@theriver.com>
The River Internet Access Co.
WA Operations Manager
1-877-88-RIVER http://www.theriver.com
