[62760] in North American Network Operators' Group

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Re: Windows updates and dial up users

daemon@ATHENA.MIT.EDU (Stephen J. Wilcox)
Mon Sep 22 06:46:47 2003

Date: Mon, 22 Sep 2003 10:45:13 +0000 (GMT)
From: "Stephen J. Wilcox" <steve@telecomplete.co.uk>
To: Valdis.Kletnieks@vt.edu
Cc: Sean Donelan <sean@donelan.com>, <nanog@merit.edu>
In-Reply-To: <200309220204.h8M24s9r014140@turing-police.cc.vt.edu>
Errors-To: owner-nanog-outgoing@merit.edu


On Sun, 21 Sep 2003 Valdis.Kletnieks@vt.edu wrote:

> On Sun, 21 Sep 2003 18:25:50 EDT, Sean Donelan <sean@donelan.com>  said:
> 
> > "I recently put this suggestion to Microsoft and their response basically
> > avoided the whole issue. Why wouldn't the company want to offer such a CD,
> > assuming that's the motivation behind their stonewalling?"
> 
> It would cost money to produce and ship a new CD on a frequent enough basis
> for it to do any good.  Consider that we're seeing worms within 4 weeks of the
> patch coming out.  How many CD duplicating places are willing to take on
> a multi-million run with a 1-2 week turn-around, once a month, every month?

Ok then different idea, assuming that we're all agreed its MS's responsibility 
to ensure users are patched promptly and without extra cost to the end user.

Its not a problem patching on a dialup, it just takes longer, this may put 
people off when they see their computer tell them its going to take 3 hours to 
download and theyre paying per minute on the call

What if MS included something in the Windows Update that gave the user the 
option of calling a toll-free number operated by MS for the purpose of 
downloading.. ?

Steve


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