[61972] in North American Network Operators' Group

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RE: Alert to Phone/Pager System

daemon@ATHENA.MIT.EDU (kwallace@pcconnection.com)
Thu Sep 11 21:55:39 2003

From: kwallace@pcconnection.com
To: allan@allan.org, nanog@merit.edu
Date: Thu, 11 Sep 2003 21:55:30 -0400
Errors-To: owner-nanog-outgoing@merit.edu


you may want to check out DPS's IAM product. We use it and it's been
reliable.
They have also been willing to customize things for us in the past-
http://dpstele.com/

Regards, Keith




-----Original Message-----
From: Allan Liska [mailto:allan@allan.org]
Sent: Thursday, September 11, 2003 5:46 PM
To: nanog@merit.edu
Subject: Alert to Phone/Pager System




I am looking for a hardware/software solution to a problem and I am 
hoping someone has implemented something similar:

A monitoring system notices an error and sends an alert to a system (the 
alert can be sent over POTS or SMTP).  The system recevies the alert and 
sends out a message (Pager/POTS/SMTP/SMS) to a group of people in a pager 
rotation.  The 1st person is paged, if no response is received the second 
person is paged and so on down the line until someone responds.

I looked at the Dialogic's The Communicator:

http://www.dccusa.com/products.html

But, it is a little pricey.  I also looked at VOCP System:

http://www.vocpsystem.com/

But, the desision maker is a little skittish about open source projects.

Does anyone know of a happy medium between these two systems that will 
fill the requirements outlined above?


Thanks!


allan
-- 
Allan Liska
allan@allan.org
http://www.allan.org

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