[61494] in North American Network Operators' Group

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Re: Fun new policy at AOL

daemon@ATHENA.MIT.EDU (JC Dill)
Fri Aug 29 12:32:31 2003

Date: Fri, 29 Aug 2003 09:06:57 -0700
To: nanog <nanog@nanog.org>
From: JC Dill <nanog@vo.cnchost.com>
In-Reply-To: <3F4F7350.3090700@brightok.net>
Errors-To: owner-nanog-outgoing@merit.edu


At 08:37 AM 8/29/2003, Jack Bates wrote:

>Michel Py wrote:
>
>>If ISPs don't want people to run SMTP servers on their DSL line 
>>theyshould provide a top-notch smarthost, which most don't.
>
>The one's that don't provide a top-notch smarthost usually don't handle 
>abuse complaints either. Just what do they do for their customers? I'm curious.

They provide a low priced connection between the customer's location and a 
router connected to the Internet.

The biggest problem is that to most customers, there's not a lot of obvious 
difference between a poorly supported cheap DSL line from ISP A and a well 
supported more expensive DSL line from ISP B.  So they don't see the point 
in paying anything more than the rock-bottom-lowest-price for DSL 
service.  The fact that they get what they pay for is overlooked.

jc


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