[60896] in North American Network Operators' Group
RE: some wide-scale airline reservations issue
daemon@ATHENA.MIT.EDU (Ingevaldson, Dan (ISS Atlanta))
Tue Aug 19 16:15:14 2003
Date: Tue, 19 Aug 2003 16:03:36 -0400
From: "Ingevaldson, Dan (ISS Atlanta)" <dsi@iss.net>
To: "Joe Abley" <jabley@isc.org>, <nanog@nanog.org>
Errors-To: owner-nanog-outgoing@merit.edu
Joe-
Sounds like this:
http://story.news.yahoo.com/news?tmpl=3Dstory&cid=3D581&ncid=3D581&e=3D1&=
u=3D/nm/2
0030819/tc_nm/airlines_aircanada_virus_dc
-d
-----Original Message-----
From: Joe Abley [mailto:jabley@isc.org]=20
Sent: Tuesday, August 19, 2003 3:40 PM
To: nanog@nanog.org
Subject: some wide-scale airline reservations issue
I'm sitting on the tarmac on AC63 from YVR to ICN which was due to take=20
off about half an hour ago. So far they have about a quarter of the=20
plane loaded.
The problem I am hearing is that there's a system-wide network issue=20
with Air Canada, and other airlines as well: "apparently everybody" is=20
the uninformed opinion here in the J class cabin. Fingers are vaguely=20
being pointed at "Bell" and "Telus" (depending on which coast people=20
are from). Since all computer systems are unavailable, all passengers=20
and all bags are having to be checked by hand. They just gave up trying=20
to allocate seats, and are about to start "open boarding". Excuse me=20
while I hold on to my seat.
The consistent component of the ongoing rumour mill is that this is due=20
to "some computer virus".
Anyway, irritating vague rumours aside, here's some operational=20
content: if you're waiting for parts, spares or staff to arrive by=20
plane from somewhere, and especially if the flight is not direct, be=20
prepared for delays.
Joe
