[58689] in North American Network Operators' Group
Re: UPS failure modes (was: fire at NAC)
daemon@ATHENA.MIT.EDU (Timothy Brown)
Thu May 29 21:03:35 2003
Date: Thu, 29 May 2003 21:03:06 -0400
From: Timothy Brown <tim@tux.org>
To: nanog@merit.edu
In-Reply-To: <20030529204123.GC27612@rd.bbc.co.uk>; from simonl@rd.bbc.co.uk on Thu, May 29, 2003 at 09:41:23PM +0100
Errors-To: owner-nanog-outgoing@merit.edu
> We are a Powerware house. We had a large number of 3kVA and 6kVA units in
> our previous data centre (no-one would stump up the cash for a large unit
> so we had to buy them as we needed them). After about 5 years (very rough
> figure), we've now had 3 or 4 units fail, sometimes in the UPS, sometimes
> in the bypass unit. They all seem to be component failures (in the case
> of the bypass unit, a leg broke off a small capacitor). I don't think we've
> replaced any of the batteries in that time and they're still all holding charge
> well, even at full load.
Several data centers at which I have been involved in the maintenance of
have used Powerware UPSes. We've had great luck with them everywhere i've
been, and this includes service and support. The service I have received
from them (at least in the Southeast US) has been nothing short of
phenomenal, including calls from the reps years after they were purchased,
even on small installations, with promises made and kept time and time
again. I have never been disappointed.
I'd like to echo the results of other posters: We replaced Liebert with
Powerware in two or three of those installations and had great luck, where
the Liebert units would come out with spotty failures on a fairly regular
basis (components, etc).
Personally, i'd like to hear from more people who are doing serious work
with DC power in a collocation environment (with the market reality of
customers who want AC). I have seen customers request DC and nothing but.
Tim