[57110] in North American Network Operators' Group
Re: Allegiance telecom boston colo down?
daemon@ATHENA.MIT.EDU (Eric Gauthier)
Fri Mar 28 14:53:05 2003
Date: Fri, 28 Mar 2003 14:50:58 -0500
From: Eric Gauthier <eric@roxanne.org>
To: nanog@merit.edu
In-Reply-To: <Pine.GSO.4.44.0303281435060.23238-100000@clifden.donelan.com>; from sean@donelan.com on Fri, Mar 28, 2003 at 02:44:00PM -0500
Errors-To: owner-nanog-outgoing@merit.edu
> > ...then if you have a good reason to ask, they'll help you, and if
> > not, they won't. This should not surprise anybody; that's how NOCCs
> > are.
>
> I guess we'll have to wait for Allegiance customers "leak" the
> information. The leaks may not be as accurate as if the information
> came directly from Allegiance. Other providers such as AT&T, Earthlink,
> MFN, RCN have a different philosophy about providing information
> concerning their network status. Not all NOC's are the same.
Yeah, and you'll have to wait for a while since our business unit -
who is a customer and has called repeatedly both the NOC and their
sales team - has received nothing beyond "we don't know what's wrong".
Eric :)
