[57104] in North American Network Operators' Group
Re: Allegiance telecom boston colo down?
daemon@ATHENA.MIT.EDU (Dave Israel)
Fri Mar 28 14:37:12 2003
From: Dave Israel <davei@algx.net>
Date: Fri, 28 Mar 2003 14:32:58 -0500
To: Sean Donelan <sean@donelan.com>
Cc: nanog@merit.edu
In-Reply-To: Re: Allegiance telecom boston colo down? (Sean Donelan)
Reply-To: davei@algx.net
Errors-To: owner-nanog-outgoing@merit.edu
On 3/28/2003 at 14:02:36 -0500, Sean Donelan said:
>
> On Fri, 28 Mar 2003, Dave Israel wrote:
> > I do. But I won't discuss it in this forum.
> >
> > My best advice in general, is when you have a backbone problem with
> > Allegiance, call the NOCC (866 696 2794, options 3,1,4). They've got
> > the most data on that, and if you're a customer of Allegiance, they'll
> > gladly share.
>
> And if you're not a customer...
...then if you have a good reason to ask, they'll help you, and if
not, they won't. This should not surprise anybody; that's how NOCCs
are.