[56888] in North American Network Operators' Group

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RE: Problems with AT&T

daemon@ATHENA.MIT.EDU (Truman, Michelle, SALES)
Fri Mar 21 02:03:45 2003

Date: Fri, 21 Mar 2003 02:01:05 -0500
From: "Truman, Michelle, SALES" <mtruman@att.com>
To: "Mohammed Al Sukkar" <mohammed_al_sukkar@maktoob.com>
Cc: <nanog@merit.edu>
Errors-To: owner-nanog-outgoing@merit.edu


Mohammed, AT&T is working with the vendor on a fix.  It has to be =
compatible with all other protocols and services running in this =
network. This is not a small network and so these things take a bit of =
time. It will be done, but perhaps not fast enough for you. There's =
certainly no telling whether the other carrier you reference is using =
the exact same platform as AT&T, or services. We're cautious about these =
things.=20

Michelle Truman   CCIE # 8098
Principal Technical Consultant
AT&T Solutions Center
mailto:mtruman@att.com
VO: 651-998-0949=20
w 612-376-5137=20




-----Original Message-----
From: Mohammed Al Sukkar [mailto:mohammed_al_sukkar@maktoob.com]
Sent: Thursday, March 20, 2003 8:05 PM
To: Truman, Michelle, SALES
Cc: nanog@merit.edu
Subject: RE: Problems with AT&T=20


"Truman, Michelle, SALES Write
>If you are experiencing drops or slow traces, only through the core,
>there is an issue with excessive de-prioritization of ICMP control
>message with a particular router type (vendcor) in the core. End to end
>data flow has not seemed to be affected but trace and ping core
>latencies are looking very wierd. I've been asking customers to use
>trace only for path detail and to use end to end ping for any
>performance data

Problem happen for week and make troubleshoot difficult.  Please call =
Avici
Support for download the new Software.  Other Carrier have upgrade =
already.

_________________________________________________________
Share your artistic, creative and literary work on My Corner with many, =
many others!=20
http://www.maktoob.com/



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