[5619] in North American Network Operators' Group

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Re: Ungodly packet loss rates

daemon@ATHENA.MIT.EDU (Tony Li)
Tue Oct 22 19:22:16 1996

Date: Tue, 22 Oct 1996 16:19:44 -0700 (PDT)
From: Tony Li <tli@jnx.com>
To: dorian@cic.net
CC: jbash@velvet.com, nanog@merit.net
In-reply-to: <Pine.SOL.3.95.961022190711.28677D-100000@nic.hq.cic.net>
	(dorian@cic.net)


   All an end user is left is a murky feeling that their provider might be
   broken. Hopefully, along with technical advances, we'll get advances in
   network measurement area (hopefully IPPM effort of IETF will bear
   bountiful fruit) so will force providers to the "right thing" or face
   loss of business.

Yes, but the end user need not be the only metric that a provider can gauge
itself by.  For example, the provider has the very nice metric of "trouble
tickets per day per billi-packet".  This gives him a real gauge of how many
problems his network is seeing.  If the customer is happy, then the
provider must be doing something right...

Tony




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