[5539] in North American Network Operators' Group
Re: Cisco as Big Brother (Was Re: Cisco's AIP vs HSSI)
daemon@ATHENA.MIT.EDU (Arun Welch)
Mon Oct 21 18:45:40 1996
From: Arun Welch <awelch@awelch.inhouse.compuserve.com>
To: curtis@ans.net
Date: Mon, 21 Oct 1996 13:27:21 -0400 (EDT)
Cc: nanog@merit.edu
In-Reply-To: <199610211350.JAA04380@brookfield.ans.net> from "Curtis Villamizar" at Oct 21, 96 09:50:58 am
Reply-To: awelch@compuserve.net
>
> I can't complain about Cisco support either. Both vendors have been
> willing to dedicate whatever resources they have available to fix
> things when a problem required immediate action.
>
Just to close the Netstar loop, I've had excellent support from them
too, and invariably at obscene hours of the night (isn't that always
when things go boom? :-). Can't speak for Ascend, this was in the days
before the purchase.
Is there a router vendor with lousy support? Can we kill this discussion?
...arun
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Arun Welch 5000 Arlington Centre Blvd
Lead Engineer, Internet R&D Columbus, OH 43220
CompuServe awelch@compuserve.net
