[55147] in North American Network Operators' Group

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Re: BBnow 24.219/16

daemon@ATHENA.MIT.EDU (Charlie Clemmer)
Sat Jan 25 13:41:46 2003

Date: Sat, 25 Jan 2003 11:08:01 -0600
To: nanog@merit.edu
From: Charlie Clemmer <cclemmer@nexgennetworks.com>
In-Reply-To: <2147483647.1043461044@[10.9.18.100]>
Errors-To: owner-nanog-outgoing@merit.edu



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If you check their main web site (bbnow.com), they don't mention
anything 
about a failure or issues with service, but I did note that they have
disabled the "news" links. Not sure if there's a reason for that or
not ...

At 02:17 AM 1/25/2003 -0800, Jim Hickstein wrote:

>My cable-modem provider, bbnow.net (AS 8092), is apparently entirely
>off  the air.  Even their customer-support number (888 674 8282)
>changed its  main OGM to say that their upstream was having a
>problem, and they will  "not be able to provide Internet service" to
>their subscribers until  Monday.  They estimate.  They're sorry for
>the inconvenience.
>
>So I'm wondering:  What upstream?  What problem?  This started long
>before  the jolly happy MS SQL server thing, so I think it's
>unrelated.  Can  anyone shed any light on this for me?  How does it
>take until Monday for a  not-tiny ISP to fix "the" upstream?  Did
>they not pay their bill?

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