[55093] in North American Network Operators' Group

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BBnow 24.219/16

daemon@ATHENA.MIT.EDU (Jim Hickstein)
Sat Jan 25 08:16:22 2003

Date: Sat, 25 Jan 2003 02:17:24 -0800
From: Jim Hickstein <jxh@jxh.com>
To: nanog@merit.edu
Errors-To: owner-nanog-outgoing@merit.edu


My cable-modem provider, bbnow.net (AS 8092), is apparently entirely off 
the air.  Even their customer-support number (888 674 8282) changed its 
main OGM to say that their upstream was having a problem, and they will 
"not be able to provide Internet service" to their subscribers until 
Monday.  They estimate.  They're sorry for the inconvenience.

So I'm wondering:  What upstream?  What problem?  This started long before 
the jolly happy MS SQL server thing, so I think it's unrelated.  Can anyone 
shed any light on this for me?  How does it take until Monday for a 
not-tiny ISP to fix "the" upstream?  Did they not pay their bill?

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