[54528] in North American Network Operators' Group

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Re: DWDM interconnects

daemon@ATHENA.MIT.EDU (Valdis.Kletnieks@vt.edu)
Tue Jan 7 01:08:51 2003

To: nanog@merit.edu
In-Reply-To: Your message of "Mon, 06 Jan 2003 23:57:29 EST."
             <p05200f1dba400bd6c7d0@[65.191.183.9]> 
From: Valdis.Kletnieks@vt.edu
Date: Tue, 07 Jan 2003 01:08:07 -0500
Errors-To: owner-nanog-outgoing@merit.edu


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On Mon, 06 Jan 2003 23:57:29 EST, David Diaz <techlist@smoton.net>  said:

> At this point it's pretty clear that unless you have 1 to 1 spare 
> capacity someone is going to have to see an outage.  Prioritizing 
> kicks in at this point.  Different service levels (ie Platinum, Gold, 
> Lead) kick in.  Most lead customers would likely not be protected at 
> this point. But these may be simple backup links for those customers.

Gee thanks Dave.. I now understand why we always get such sucky support
from vendors that care enough about us to not assign us to just any old
account rep, but give us a lead account rep..... ;)

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