[53130] in North American Network Operators' Group
RE: Provider feedback Aleron=BAD!
daemon@ATHENA.MIT.EDU (Tech Team1)
Thu Oct 31 17:10:38 2002
Date: Thu, 31 Oct 2002 16:10:01 -0600
From: "Tech Team1" <TechTeam1@icss.com>
To: <nanog@merit.edu>
Errors-To: owner-nanog-outgoing@merit.edu
David,
We had a circuit through AGIS, who was bought by Telia, who was then =
bought by Aleron.
Their billing practices were utterly terrible. Several months after =
Aleron aquired the network they informed us that we would now be billed =
an additional $250/month per /24 that we had with them!=20
Since we had about 16 /24s (well utilized) this was going to effectively =
multiply our monthly bill by several hundred percent! When I called to =
clarify (ie. "You're telling me that we must pay almost $1 per month per =
IP address?!") they basically said "yup, take it or leave it."
We left it.. They're still chasing us for the money that we supposedly =
owe them. The renumbering was hell, but we switched to UUnet. Slightly =
more expensive, but good service and no crazy extortion attempts!
--Dan
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> I am considering using Aleron (http://www.aleron.com/network) as an
> internet service provider and wondering if anyone has an opinion on
> their network, service or it's support.
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> You can contact me off-list if you like.
>=20
> David A. Lauer
> Network Engineer
> Tristar Communications
> dalauer@tristarcorp.net
>=20
>=20
>=20
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