[52951] in North American Network Operators' Group
Re: ISP responses to DOS/DDOS attacks for customers
daemon@ATHENA.MIT.EDU (Christopher L. Morrow)
Thu Oct 24 00:07:25 2002
Date: Thu, 24 Oct 2002 04:06:33 +0000 (GMT)
From: "Christopher L. Morrow" <chris@UU.NET>
To: Tony Thornton <tthornt@cary.cw.net>
Cc: <wbogan@infoave.net>, <nanog@merit.edu>
In-Reply-To: <018d01c27ac5$50e005c0$ce2547cc@cary.cw.net>
Errors-To: owner-nanog-outgoing@merit.edu
On Wed, 23 Oct 2002, Tony Thornton wrote:
> ----- Original Message -----
> From: "Wayne Bogan" <wbogan@InfoAve.Net>
> To: <nanog@merit.edu>
> Sent: Wednesday, October 23, 2002 1:35 AM
> Subject: ISP responses to DOS/DDOS attacks for customers
>
>
> >
> > Is there a standard/general level of response that ISPs should provide
> when
> > responding to DOS/DDOS attacks for customer networks. We try to respond
> and
> > help any customer with identifying and resolving the problem since most of
> > our customers don't have the staff to respond appropriately. How far
> should
> > we go?
> >
> > If this issue has already been addressed, please respond off-list with the
> > correct direction to search.
> >
> > Regards,
> >
> > Wayne
> >
Not to be left out... we have 24/7 on call and live support available..
customers call, we help. Very simple.
