[52929] in North American Network Operators' Group
Re: ISP responses to DOS/DDOS attacks for customers
daemon@ATHENA.MIT.EDU (Tony Thornton)
Wed Oct 23 14:55:39 2002
From: "Tony Thornton" <tthornt@cary.cw.net>
To: <wbogan@infoave.net>, <nanog@merit.edu>
Date: Wed, 23 Oct 2002 11:50:46 -0400
Errors-To: owner-nanog-outgoing@merit.edu
We, respond within the hour. With regards to the scope/depth of the support.
I, personally assist the customer up to the point of Auditing the suspected
internal host(s). At, that point i recommend tools and websites to the
customer.
Best Regards,
Tony Thornton
The new electronic interdependence
recreates the world in the image of
a global village.
1967- Marshall McLuhan; 1911-1980
Therefore, Internet security
is a journey, not a destination.
----- Original Message -----
From: "Wayne Bogan" <wbogan@InfoAve.Net>
To: <nanog@merit.edu>
Sent: Wednesday, October 23, 2002 1:35 AM
Subject: ISP responses to DOS/DDOS attacks for customers
>
> Is there a standard/general level of response that ISPs should provide
when
> responding to DOS/DDOS attacks for customer networks. We try to respond
and
> help any customer with identifying and resolving the problem since most of
> our customers don't have the staff to respond appropriately. How far
should
> we go?
>
> If this issue has already been addressed, please respond off-list with the
> correct direction to search.
>
> Regards,
>
> Wayne
>
>
