[52615] in North American Network Operators' Group

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Re: UUNET is not the Internet (and neither is AOL)

daemon@ATHENA.MIT.EDU (alex@yuriev.com)
Mon Oct 7 10:02:44 2002

Date: Mon, 7 Oct 2002 10:06:19 -0400 (EDT)
From: alex@yuriev.com
To: "Vicky O. Mair" <vickyr@socal.rr.com>
Cc: Sean Donelan <sean@donelan.com>, nanog@merit.edu
In-Reply-To: <4.3.2.7.2.20021006131025.082968d0@pop-server.socal.rr.com>
Errors-To: owner-nanog-outgoing@merit.edu


> Hi there,
> 
> What really confuses the heck out of me is that a company this size can't 
> control/monitor their change management??. Then again not having all the 
> facts has had everyone perplexed.

It really should not confuse you. At least one year ago, there had been a
Very Large company that used a single shared inbox for customer
communication regarding BGP filter updates. That company had no concept of a
ticketing system.

Alex


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