[51924] in North American Network Operators' Group
Re: How do you stop outgoing spam?
daemon@ATHENA.MIT.EDU (Barry Shein)
Tue Sep 10 14:38:00 2002
From: Barry Shein <bzs@world.std.com>
Date: Tue, 10 Sep 2002 14:37:34 -0400 (EDT)
To: Hank Nussbacher <hank@att.net.il>
Cc: nanog@merit.edu
In-Reply-To: <5.1.0.14.2.20020909120631.0103a3d8@max.att.net.il>
Errors-To: owner-nanog-outgoing@merit.edu
The best way to stop spam from going out of an ISP is to:
A) Make a clear policy as part of the terms & conditions, including a
significant clean-up fee + direct charges (e.g., if they ask you or
prompt a legal question they can pay the legal fee for you to get it
answered.)
B) KNOW WHO THE HELL YOU'RE GIVING ACCOUNTS TO so that (A) works. Get
a credit card or verify the phone number and other info (e.g., call
them back, insist on calling them back.)
C) Use (B) to enforce (A).
The problem in 99% of the cases is either (B) or ISPs who just don't
care at all.
I no longer believe "it was a throwaway account" is a reasonable
excuse except in a rare case where something slipped through the
cracks, I understand it can happen.
But when a spammer is creating throwaway after throwaway the ISP needs
to change their account creation procedures because this information
is shared by spammers and they've become a target.
--
-Barry Shein
Software Tool & Die | bzs@TheWorld.com | http://www.TheWorld.com
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