[51710] in North American Network Operators' Group
research request
daemon@ATHENA.MIT.EDU (Irwin Lazar)
Thu Sep 5 13:45:51 2002
From: Irwin Lazar <ILazar@burtongroup.com>
To: "'nanog@merit.edu'" <nanog@merit.edu>
Date: Thu, 5 Sep 2002 11:29:09 -0600
Errors-To: owner-nanog-outgoing@merit.edu
NANOG Folks,
I'm working on a research project to determine how network product end-users
interact with the vendors to obtain technical support, software patches,
tech notes, and configuration guidelines. If any of you have about 15-20
minutes to chat or fill out a short survey, please contact me off-list.
Thanks,
Irwin
------
Irwin Lazar
Practice Manager, Burton Group
www.burtongroup.com
ilazar@burtongroup.com
Office: 703-742-9659
Cell: 703-402-4119
"DrivingNetworkEvolution"
