[50659] in North American Network Operators' Group
Re: Deaggregating for emergency purposes
daemon@ATHENA.MIT.EDU (Greg Maxwell)
Tue Aug 6 17:38:22 2002
Date: Tue, 6 Aug 2002 17:37:47 -0400 (EDT)
From: Greg Maxwell <gmaxwell@martin.fl.us>
To: <bmanning@karoshi.com>
Cc: Omachonu Ogali <nanog@missnglnk.com>, <nanog@merit.edu>
In-Reply-To: <200208062041.UAA21059@vacation.karoshi.com>
Errors-To: owner-nanog-outgoing@merit.edu
On Tue, 6 Aug 2002 bmanning@karoshi.com wrote:
> > Typical response: You're not our customer, who are you?
> > I'm Omachonu Ogali with XYZ Networks, and I'd like to speak to
> > a network engineer regarding a routing problem.
> Hum. I take ~4 calls each day for things that are some other
> ISPs problem. Folks are -politely- told that the issues
> are either with their ISP or someone upstream of their ISP.
> When they get pushy, I offer them a service contract. 99.999%
> (hey Sean, there are your five 9's!) of them then choose to
> work with thier ISPs. I suspect that you have more than enough
> clue to never have to give me a call, but if you do, be prepared
> to be re-directed... :)
I hope you pay better attention on the phone then you do on lists. :)
The point was calling up the upstream of the AS who is generating bogus
routes. The upstream of the caller is not at all involved.
