[49859] in North American Network Operators' Group

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Re: XO

daemon@ATHENA.MIT.EDU (Brian)
Thu Jul 11 11:45:57 2002

Date: Thu, 11 Jul 2002 08:43:06 -0700 (PDT)
From: Brian <bri@sonicboom.org>
To: Pawlukiewicz Jane <pawlukiewicz_jane@bah.com>
Cc: Ian Cooper <ian@the-coopers.org>,
	"nanog@merit.edu" <nanog@merit.edu>
In-Reply-To: <3D2C50D2.713AE6EF@bah.com>
Errors-To: owner-nanog-outgoing@merit.edu


While I do not like a ton of hold music either, if the wait isn't
ridiculous, and thats who you're sposed to be talking to, then thats it.
Tis nice how customer no-service has become the norm as layoffs and budget
cuts have run wild in the sector the last couple years.

	Bri

On Wed, 10 Jul 2002, Pawlukiewicz Jane wrote:

>
> no
>
> I'm not interested in hold or music over a phone line or whatever xo
> thinks is what customers want to listen to.
>
> Jane
>
> Ian Cooper wrote:
> >
> > One assumes 888.699.6398 (customer care line for data services) isn't what
> > you're looking for?
> >
> > --On 10 July 2002 11:00 -0400 Pawlukiewicz Jane <pawlukiewicz_jane@bah.com>
> > wrote:
> >
> > >
> > > Anybody have a noc phone number for these guys?
> > >
> > > I can't seem to find anything on them publicly, except the usual hype.
> > >
> > > Thanks for any help.
> > >
> > > Jane
>


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