[49193] in North American Network Operators' Group

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Re: How low can Worldcom stock go?

daemon@ATHENA.MIT.EDU (Chris Kilbourn)
Wed Jun 26 13:00:37 2002

In-Reply-To: <Pine.LNX.4.10.10206251922380.22829-100000@s1.yuriev.com>
Date: Wed, 26 Jun 2002 09:55:25 -0700
To: nanog@trapdoor.merit.edu
From: Chris Kilbourn <kilbo-list@forest.net>
Errors-To: owner-nanog-outgoing@merit.edu


At 7:28 PM -0400 6/25/02, alex@yuriev.com wrote:
>Remember, this is just the beginning. Do you remember you WCOM bills for
>services that you had canceled years ago? That will come out as well...

They managed to over bill us $36,000 for T1's we cancelled over three
years ago. After *months* of wrangling with them, they finally admitted
they fsck'd up and said they would credit the entire amount plus the
finance charges. Our credit?

$12,000.

Now they've just dumped a $120,000 bill on us for T3 service we zapped.

Grrrrr....


Regards,

Chris Kilbourn
Founder
_________________________________________________________________
digital.forest                             Int'l: +1-425-483-0483
where Internet solutions grow               http://www.forest.net

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