[49080] in North American Network Operators' Group
Re: Bet on with my boss
daemon@ATHENA.MIT.EDU (blitz)
Fri Jun 21 19:55:40 2002
Date: Fri, 21 Jun 2002 19:43:30 -0400
To: "Vincent J. Bono" <vbono@vinny.org>
From: blitz <blitz@macronet.net>
Cc: nanog@trapdoor.merit.edu
In-Reply-To: <006f01c2196f$9b9fa370$7080ba8c@VINNYARMADA>
Errors-To: owner-nanog-outgoing@merit.edu
We have this wonderful invention called two-way radio. (grin) Our repeater
has an autopatch, so you can hold a conversation from any landline to the
mobile unit in the field or vice versa. Its been real helpful, like when
aligning microwave dishes.
At 18:04 6/21/02 -0400, you wrote:
>We recently had a piece of equipment fail outside of Bronson, FL. This was
>in a regeneration hut, 50 miles from almost anywhere useful. There is no
>cellular service and no POTs in the HUT. The closest employee was a woman
>who although bright was not very familiar with the equipment installed.
>Because the management channel (IP) was still working to the site, an
>engineer here in Quincy, MA was able to step her through fixing the problem
>using nothing but IRC and two-way pager. It took her 35 minutes to correct
>the issue.
>
>Harder than with a phone? Yes. Impossible? No. Without that IP channel
>running? It would have taken closer to an hour and a half by my guess but
>still doable. Smoke signals or semaphore? I won't hazard a guess.
>
>-vb
Some sort of orderwire channel might be helpful in this situation as well,
as long as the fiber is up, youll have a voice grade line to the NOC.
