[48691] in North American Network Operators' Group

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Re: What's wrong with provisioning tools?

daemon@ATHENA.MIT.EDU (Scott Weeks)
Wed Jun 12 14:37:12 2002

Date: Wed, 12 Jun 2002 08:34:59 -1000 (HST)
From: Scott Weeks <surfer@mauislanwanman.com>
To: nanog@merit.edu
Errors-To: owner-nanog-outgoing@merit.edu




Bill Woodcock wrote:

   David Daley wrote:

:> I would very much like to hear about "specific" needs for
:> (provisioning) tools that would satisfy your needs
:
:
: http://www.ietf.org/internet-drafts/draft-ops-operator-req-mgmt-02.txt



I can't help but laugh at this worst case scenario.  And I'm almost
positive it's input from the NANOG participants and not the "Area
Directors of Operations and Management" participants.

   Best-case is a group of programmers working alone in a fully-stocked
   lab environment with a testbed network of known and contained
   parameters and no time pressure.  Worst case is a junior operator in
   the field, crouched in front of a rack of unidentified and undocumented
   equipment in a hot, dark, noisy machine room, with senior management
   yelling in both ears about thousands of customers out of service, and
   only a VT100 serial terminal at hand.  Worst-case is far more common
   than best-case.

*heh* :-) :-)

scott


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