[48691] in North American Network Operators' Group
Re: What's wrong with provisioning tools?
daemon@ATHENA.MIT.EDU (Scott Weeks)
Wed Jun 12 14:37:12 2002
Date: Wed, 12 Jun 2002 08:34:59 -1000 (HST)
From: Scott Weeks <surfer@mauislanwanman.com>
To: nanog@merit.edu
Errors-To: owner-nanog-outgoing@merit.edu
Bill Woodcock wrote:
David Daley wrote:
:> I would very much like to hear about "specific" needs for
:> (provisioning) tools that would satisfy your needs
:
:
: http://www.ietf.org/internet-drafts/draft-ops-operator-req-mgmt-02.txt
I can't help but laugh at this worst case scenario. And I'm almost
positive it's input from the NANOG participants and not the "Area
Directors of Operations and Management" participants.
Best-case is a group of programmers working alone in a fully-stocked
lab environment with a testbed network of known and contained
parameters and no time pressure. Worst case is a junior operator in
the field, crouched in front of a rack of unidentified and undocumented
equipment in a hot, dark, noisy machine room, with senior management
yelling in both ears about thousands of customers out of service, and
only a VT100 serial terminal at hand. Worst-case is far more common
than best-case.
*heh* :-) :-)
scott