[48349] in North American Network Operators' Group
RE: Abuse Contact at NuVox
daemon@ATHENA.MIT.EDU (Tim McKee)
Thu May 30 08:01:32 2002
From: "Tim McKee" <trm3@nuvox.net>
To: "Scott Francis" <darkuncle@darkuncle.net>,
"Daniel Lark" <dlark@elmresources.com>
Cc: <nanog@merit.edu>
Date: Thu, 30 May 2002 07:59:29 -0400
In-Reply-To: <20020529221115.GC92360@darkuncle.net>
Errors-To: owner-nanog-outgoing@merit.edu
Apologies, the contact info should have been updated. I will try to get it
updated asap.
We are aware of the problem and working to correct it. We have a very large
customer base of primarily small-medium businesses, generally clueless as to
cyber security. It turns out that the process we had in place for
tracking/dealing with abuse complaints was ineffective. We are changing the
process try and catch/block compromised machines as soon as possible.
Tim McKee
-----Original Message-----
From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu]On Behalf Of
Scott Francis
Sent: Wednesday, May 29, 2002 18:11
To: Daniel Lark
Cc: nanog@merit.edu
Subject: Re: Abuse Contact at NuVox
On Wed, May 29, 2002 at 04:03:58PM -0600, dlark@elmresources.com said:
> I am consistently seeing a host from within nuvox.net trying to send
> spam through one of my mail servers. Anybody have a contact name, etc.
> for them? The abuse auto-reply is obviously less than helpful.
A litle work with the WHOIS servers should yield the IP block in question,
and the block's owner (TriVergent Communications, Inc.).
----
[sfrancis@crypto:~]$ whois -a 64.89.70.4
[No name] (EXTNS7-HST) EXTNS1.NUVOX.NET
64.89.70.4
Carolina Online, Inc. (NETBLK-CAON-IP4-1) CAON-IP4-1 64.89.64.0 -
64.89.95.255
TriVergent Communications, Inc. (NETBLK-CAON-MAIN-SRVRS-109)
CAON-MAIN-SRVRS-109
64.89.70.1 -
64.89.70.127
[sfrancis@crypto:~]$ whois -a NETBLK-CAON-MAIN-SRVRS-109
TriVergent Communications, Inc. (NETBLK-CAON-MAIN-SRVRS-109)
301 N. Main St., Suite 750
Greenville, SC 29606
US
Netname: CAON-MAIN-SRVRS-109
Netblock: 64.89.70.1 - 64.89.70.127
Coordinator:
McKee, Timothy (TM659-ARIN) trm3@trivergent.net
(864) 370-7718
Record last updated on 27-Jul-2000.
Database last updated on 28-May-2002 23:38:30 EDT.
----
--
Scott Francis darkuncle@ [home:] d a r k u n c l e . n e t
Systems/Network Manager sfrancis@ [work:] t o n o s . c o m
GPG public key 0xCB33CCA7 illum oportet crescere me autem minui
