[48257] in North American Network Operators' Group

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Technical Contact and Network Solutions (now Verisign)

daemon@ATHENA.MIT.EDU (Spencer.Wood@dot.state.oh.us)
Sat May 25 03:04:07 2002

To: nanog@merit.edu
From: Spencer.Wood@dot.state.oh.us
Date: Fri, 24 May 2002 09:23:15 -0400
Errors-To: owner-nanog-outgoing@merit.edu


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Good Morning:

I was wondering, does anyone have a technical contact over at Verisign? We 
have a couple of domain names that we are trying to change the information 
on, and we are having technical problems changing the information (ie: 
which domain servers it should point to).

I've called it into Verisign technical support earlier in the week, and 
they said "We have to send this over to engineering", and well, that's the 
last I've heard of it......everytime I call Verisign customer support, I 
get the same line "It's been sent over to engineering, and we can't find 
the status".

I was hoping that someone might have a contact over a Verisign Engineering 
that could help us out...

Thanks
Spencer

************************************************************
Spencer Wood, Network Manager
Ohio Department Of Transportation
1320 Arthur E. Adams Drive
Columbus, Ohio 43221 
E-Mail: Spencer.Wood@dot.state.oh.us
Phone: 614.644.5422/Fax: 614.887.4021/Pager: 866.591.9954 
************************************************************* 
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<br><font size=2 face="sans-serif">Good Morning:</font>
<br>
<br><font size=2 face="sans-serif">I was wondering, does anyone have a technical contact over at Verisign? &nbsp;We have a couple of domain names that we are trying to change the information on, and we are having technical problems changing the information (ie: which domain servers it should point to).</font>
<br>
<br><font size=2 face="sans-serif">I've called it into Verisign technical support earlier in the week, and they said &quot;We have to send this over to engineering&quot;, and well, that's the last I've heard of it......everytime I call Verisign customer support, I get the same line &quot;It's been sent over to engineering, and we can't find the status&quot;.</font>
<br>
<br><font size=2 face="sans-serif">I was hoping that someone might have a contact over a Verisign Engineering that could help us out...</font>
<br>
<br><font size=2 face="sans-serif">Thanks</font>
<br><font size=2 face="sans-serif">Spencer</font>
<br><font size=2 face="sans-serif"><br>
</font><font size=2 face="Courier New">************************************************************<br>
Spencer Wood, Network Manager<br>
Ohio Department Of Transportation<br>
1320 Arthur E. Adams Drive<br>
Columbus, Ohio 43221</font><font size=3 face="Times New Roman"> </font>
<p><font size=2 face="Courier New">E-Mail: </font><a href=mailto:Spencer.Wood@dot.state.oh.us><font size=2 color=blue face="Courier New"><u>Spencer.Wood@dot.state.oh.us</u></font></a><font size=2 face="Courier New"><br>
Phone: 614.644.5422/Fax: 614.887.4021/Pager: 866.591.9954</font><font size=3 face="Times New Roman"> </font><font size=2 face="Courier New"><br>
*************************************************************</font><font size=3 face="Times New Roman"> </font>
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