[47116] in North American Network Operators' Group

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RE: The Myth of Five 9's Reliability (fwd)

daemon@ATHENA.MIT.EDU (Deepak Jain)
Thu Apr 25 16:26:45 2002

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From: "Deepak Jain" <deepak@ai.net>
To: "Mathew Lodge" <mathew@cplane.com>,
	"Art Houle" <houle@zeppo.acns.fsu.edu>,
	"Pete Kruckenberg" <pete@kruckenberg.com>
Cc: <nanog@merit.edu>
Date: Thu, 25 Apr 2002 16:25:42 -0400
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[stuff missing]
When applied randomly to the Internet, I suppose that means if you can dial
into a RAS and establish a PPP/IPCP session, but the RAS' connection to the
Internet is down, then the service is up :-)

[stuff missing]

I seem to remember a large internet provider's service contract reading
something to the effect of. "Your server is considered down if customer
router cannot pass packets [or ping] with service provider's immediate
upstream router." This is a functional description of the above for
dedicated lines as customer aggregation routers never talked to the
internet, so if there was a problem at a transit router you weren't getting
anywhere.

A modern contract I saw recently defined "up" for colocation purposes as
"the customer's assigned gigabit port is available." Though available was
not a defined term, one could not easily apply that to a ports' willingness
to pass packets. One could say a congested port was not available though I
guess.

Deepak Jain
AiNET


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