[46491] in North American Network Operators' Group

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Re: Where does the buck stop?

daemon@ATHENA.MIT.EDU (Christopher X. Candreva)
Sun Mar 31 14:18:55 2002

Date: Sun, 31 Mar 2002 14:18:27 -0500 (EST)
From: "Christopher X. Candreva" <chris@westnet.com>
To: Sean Donelan <sean@donelan.com>
Cc: nanog@merit.edu
In-Reply-To: <Pine.GSO.4.40.0203291506340.5997-100000@clifden.donelan.com>
Message-ID: <Pine.GSO.4.44.0203311417010.27234-100000@westnet>
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Errors-To: owner-nanog-outgoing@merit.edu


On Fri, 29 Mar 2002, Sean Donelan wrote:

> If you are a customer of provider A, and the problem is inside providers
> B network what is the appropriate method to get provider B to fix the
> problem?

I think the usual method is to find someone who IS a customer of provider
B's network -- ie whoever it is you can't access --  and have them complain.



==========================================================
Chris Candreva  -- chris@westnet.com -- (914) 967-7816
WestNet Internet Services of Westchester
http://www.westnet.com/


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