[46453] in North American Network Operators' Group
Re: Help with bad announcement from UUnet
daemon@ATHENA.MIT.EDU (Anne Marcel Roorda)
Fri Mar 29 07:56:52 2002
Message-Id: <200203291256.g2TCuIk93705@spamtrap.slowthinkers.net>
From: Anne Marcel Roorda <marcel@slowthinkers.net>
To: nanog@merit.edu
In-reply-to: Your message of "Fri, 29 Mar 2002 06:22:18 CST."
<Pine.BSF.4.21.0203290621020.25238-100000@greeves.mfn.org>
Date: Fri, 29 Mar 2002 13:56:12 +0100
Errors-To: owner-nanog-outgoing@merit.edu
In message <Pine.BSF.4.21.0203290621020.25238-100000@greeves.mfn.org>, measl@mf
n.org writes:
>
>
> On Fri, 29 Mar 2002, Anne Marcel Roorda wrote:
>
> > Having a support model in which anyone can call any NOC about a
> > problem they're having does not scale very well.
>
> How about a model where any large (multiple OC12s) CUSTOMER can call a NOC
> about a problem they're having???
If you mean any NOC operated by someone they're not directly buying from
or peering with then the answer would be no.
There is currently no way to distinguish between the two groups of people,
only between customers and non-customers.
Contacting a NOC once a ticket has been raised by their customer is another
matter of course.
- marcel
