[45402] in North American Network Operators' Group

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RE: SlashDot: "Comcast Gunning for NAT Users"

daemon@ATHENA.MIT.EDU (Vivien M.)
Thu Jan 31 23:18:24 2002

Date: Thu, 31 Jan 2002 23:17:57 -0500 (EST)
From: "Vivien M." <vivienm@dyndns.org>
To: Tim Irwin <tim@eng.bellsouth.net>
Cc: NANOG <nanog@merit.edu>
In-Reply-To: <LCEKLACNFGLMOPOGNBNMEEOBCIAA.tim@eng.bellsouth.net>
Message-ID: <Pine.GSO.4.40.0201312315450.18676-100000@quartz.bos.dyndns.org>
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
Errors-To: owner-nanog-outgoing@merit.edu


On Thu, 31 Jan 2002, Tim Irwin wrote:

>
> [snip]
>
> > If the ISP sells "unlimited" access, then customers have every
> > right to use
> > it without limit.
> >
> > If the ISP places restrictions on what access is allowed and/or how long,
> > then it is no longer an unlimited service, and it would be fraud to market
> > it as such.
> >
> > ISPs count on customers not using all of what is sold to them; if
> > they turn
> > out to be wrong, that is a part of the risk they took.
>
> I remember back in college when I was the customer of an upstart ISP I
> received a nasty-gram that explained to me the difference between the term
> "unlimited" and "dedicated" (which stills sounds like marketing spin). This
> was back in the day when racks of USR couriers were the norm.  Their
> argument was they didn't want someone tying up a modem and a line 24/7.
> They wanted me to upgrade my $36.95/mo "unlimited" account to a ~$300/mo
> account plus pay a one-time setup fee that was exactly the street price of a
> USR courier.

Just out of curiosity, was this an ISP in Ithaca, NY or nearby? (The
description seems to match someone we've done business with there)

Vivien
-- 
Vivien M.
vivienm@dyndns.org
Assistant System Administrator
Dynamic DNS Network Services
http://www.dyndns.org/


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