[44995] in North American Network Operators' Group
Re: Does NSI's domain update web site ever work?
daemon@ATHENA.MIT.EDU (=?iso-8859-1?B?qLC6qVtRdWVlbiBWYW1)
Tue Jan 8 17:09:16 2002
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From: "=?iso-8859-1?B?qLC6qVtRdWVlbiBWYW1wXam6sKg=?=" <vampiress@vampiress-au.net>
To: "nanog" <nanog@merit.edu>
Date: Wed, 9 Jan 2002 09:19:55 +1100
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----- Original Message -----
From: "John R Levine" <johnl@iecc.com>
To: <nanog@merit.edu>
Sent: Wednesday, January 09, 2002 4:44 AM
Subject: Does NSI's domain update web site ever work?
>
> Dunno how operational this is, but it sure is a pain in the butt.
>
> I have a .com domain that I would dearly like to remove from NSI's
> clutches. In a moment of poor thinking a few years ago I registered it
> through Worldnic, so its email address is no.valid.email@WORLDNIC.NET,
> making it impossible to transfer since there's no address for the new
> registrar to ask whether the transfer's OK.
>
> No problem, I still have my account number that NSI assigned me in 1999, I
> can log into their web site and update the email address. Except that
> every single fricking time I try, it says:
>
> System is temporarily unavailable. Please try back later.
>
> It's been saying this for months. It worked for about 30 seconds last
> month, enough to pay them $35 to keep the domain alive, but I wasn't able
> to get back in to change the address. In the past I'd have let it expire
> and reregistered it the next day, but nowadays the vultures will beat you
> to it.
>
> E-mail requests asking when it'll be working again are sometimes ignored,
> sometimes answered three days later with boilerplate telling me that I can
> update my info through their wonderful web site. (I think this is known
> in the CRM biz as "excellent" service.)
>
> So is there any hope? Do I need to get a pizza and rent a couple of
> movies and camp by the phone while I wait on hold or what?
I have to say that I have been having the same problem with them. I have
been waiting for a .net and its almost 3 months since the domain has been
"expired" and no updates have been made on the domain in that time. I have
tried contacting the administrative contact but they don't respond (of
course).
Is there a way you can rock NSI's world to get the domain or are they
forever lost within the sub-space ether??
(not had good dealings with them before and dont expect to this time either)
©º°¨¨°º©[Queen Vamp]©º°¨¨°º©
"póg mo thón "
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