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problem with dotregistrar.com

daemon@ATHENA.MIT.EDU (dan kelley)
Mon Nov 19 09:56:47 2001

Date: Mon, 19 Nov 2001 09:55:49 -0500 (EST)
From: dan kelley <dkelley@otec.com>
To: <nanog@merit.edu>
Message-ID: <Pine.LNX.4.33.0111190937260.19339-100000@nixon.bos.otec.net>
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
Errors-To: owner-nanog-outgoing@merit.edu



hi-

i'm in the unfortunate position of being stuck with dotregistrar.com as
the registrar for a domain.  i've had a bunch of problems with them in the
11+ months that the domain has been parked there, but none as bad as this:
they refuse to transfer my domain to another registrar, have blocked that
transfer consistently over the past 5 months, and i'm running out of time
before the domain registration expires.

dotregistrar appears to be a subsidiary of iholdings.com;  unfortunately
they're about as responsive as dotregistrar - i've called them a bunch of
times, left 2 messages, but never heard anything back.

my question is this:  do i have any recourse to fix this situation, or can
a poorly-run registrar such as this one basically force me to pay them to
renew the domain?  i tried to use ICANN's registrar problems reporting,
but that appears to be unreachable (not sure if this relates to the ICANN
problems discussed earlier).

thanks-

dan


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