[43397] in North American Network Operators' Group
RE: staffing guidelines
daemon@ATHENA.MIT.EDU (Ron Snyder)
Mon Oct 8 12:00:55 2001
Message-ID: <F888C30C3021D411B9DA00B0D0209BE801D8AD05@cvo-exchange.roguewave.com>
From: Ron Snyder <snyder@roguewave.com>
To: 'Leo Bicknell' <bicknell@ufp.org>,
"Murphy, Brennan" <Brennan_Murphy@NAI.com>
Cc: 'Dave O'Shea' <doshea@telentente.com>,
Irwin Lazar <ILazar@tbg.com>, nanog@merit.edu
Date: Mon, 8 Oct 2001 08:59:57 -0700
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Errors-To: owner-nanog-outgoing@merit.edu
Here are two links that my boss sent to me-- he created a spreadsheet that
uses the formulas described there. The spreadsheet tells me that I need 27
people (22 more than I currently have).
http://www.aztea.org/resources/whitepaper/staffing.htm
http://techguide.merit.edu/formula.htm
I found the formulas to be "too heavily" weighted for hardware, and not
heavily weighted enough for software (but it's a starting point).
-ron
> -----Original Message-----
> From: Leo Bicknell [mailto:bicknell@ufp.org]
> Sent: Friday, October 05, 2001 9:16 AM
> To: Murphy, Brennan
> Cc: 'Dave O'Shea'; Irwin Lazar; nanog@merit.edu
> Subject: Re: staffing guidelines
>
>
>
> On Thu, Oct 04, 2001 at 07:27:56PM -0500, Murphy, Brennan wrote:
> > I am interested more in how many *engineers* are needed on
> 200, 500, 2000
> > device
> > networks, where "device" means routers, switches and any
> servers that
> > support
> > the routers/switches such as HP Openview, Sniffers or ACS servers,
> > ...Firewalls, etc.
>
> That's rather like asking how many cars a mechanic can service.
> At Jiffy Lube it's 100's a day. At Ford it's 10's a day. At the
> Ferrari shop it might be one a day. Race teams might devote several
> mechanics to one car for days at a time.
>
> I can invision networks of 2000 devices that one engineer runs,
> and networks of 200 devices that require 2000 engineers. There is
> very little to link the number of devices to the number of people
> needed to run them. The time people spend is dominated by rate of
> change, rate of failure, scope of work, redundancy of design, and
> the level of support you want to offer. The time spent installing
> devices, or upgrading them is rather small in most networks.
>
> --
> Leo Bicknell - bicknell@ufp.org
> Systems Engineer - Internetworking Engineer - CCIE 3440
> Read TMBG List - tmbg-list-request@tmbg.org, www.tmbg.org
>
