[43303] in North American Network Operators' Group
Re: netsol: not processing requests?
daemon@ATHENA.MIT.EDU (deeann mikula)
Wed Oct 3 15:59:04 2001
Date: Wed, 3 Oct 2001 15:58:14 -0400 (EDT)
From: deeann mikula <deeann@telerama.com>
To: Bill Woodcock <woody@zocalo.net>
Cc: Mike Lewinski <mike@rockynet.com>, <nanog@merit.edu>
In-Reply-To: <Pine.NEB.4.33.0110020729550.13128-100000@woody.zocalo.net>
Message-ID: <Pine.BSF.4.30.0110031552060.15672-100000@gauntlet.telerama.com>
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
Errors-To: owner-nanog-outgoing@merit.edu
On Tue, 2 Oct 2001, Bill Woodcock wrote:
>
> > Has anyone EVER successfully received a "host report" (i.e. nameserver
> > report showing all domains hosted on it) from them?
> > I tried years ago following their stated procedures with no luck.
>
> We've done it three times over perhaps the last eighteen months, and never
> had any difficulty.
>
yup, we get them done every 2 months. i call and if the person i'm
speaking to doesn't understand what i'm talking about, i hang up and
try to get another support person. the clue level varies widely on
the other end of their 800 number.
nevertheless, as soon as i can manage it, we are going to stop using
netsol anyway. i just need the time to fully investigate my choice (a
local opensrs reseller,) and train my staff on how to deal with a new
registrar, update policies, etc.
deeann m.m. mikula
director of operations
telerama public access internet
http://www.telerama.com
1.877.688.3200
