[42595] in North American Network Operators' Group

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RE: Our Qwest Testimonial: qwestoutage.com

daemon@ATHENA.MIT.EDU (Walter Gray)
Tue Sep 18 12:14:26 2001

From: wgray@wwns.net (Walter Gray)
To: <nanog@merit.edu>
Date: Tue, 18 Sep 2001 12:01:21 -0400
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You should should call the website OUTAGE and include DSL.Net also.

-----Original Message-----
From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu]On Behalf Of
Allen Gwinn
Sent: Tuesday, September 18, 2001 10:42 AM
To: nanog@merit.edu
Subject: Our Qwest Testimonial: qwestoutage.com



Greetings,

Simply put, they've put us through hell, so I've put a website up to
tell our story at qwestoutage.com.  I'd be interested in
feedback--especially anyone that has had similar or different
experiences than we've had.  I've heard from another customer (DS-3
customer) who has had fairly good experience.  His comment was, "the
hardest thing to do is to get their attention--but once you do that,
they're fairly responsive."  I heard from one more that is
decommissioning their Qwest circuits nationwide and moving back to
UUNET.

Thanks,

Allen





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