[42475] in North American Network Operators' Group
Re: Qwest Statement (was Re: information on 60 hudson / 140 west st ?)
daemon@ATHENA.MIT.EDU (dan kelley)
Mon Sep 17 00:12:53 2001
Message-ID: <20010917041206.70305.qmail@web20606.mail.yahoo.com>
Date: Sun, 16 Sep 2001 21:12:06 -0700 (PDT)
From: dan kelley <djk121@yahoo.com>
To: Sean Donelan <sean@donelan.com>
Cc: nanog@merit.edu
In-Reply-To: <20010917035124.11377.cpmta@c011.snv.cp.net>
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Errors-To: owner-nanog-outgoing@merit.edu
right. i think that info is form their site. they
claim that they're working diligently to install new
lines to circumvent 140 west. what i haven't heard
(and couldn't get them to say) is when they think
they'll have the first coulpe of OC-48s installed.
dan
--- Sean Donelan <sean@donelan.com> wrote:
>
> On Sun, 16 September 2001, dan kelley wrote:
> > i heard from qwest tonight that verizon was
> attempting
> > to run serveral OC-48s from the 60 hudson st.
> facility
> > to bypass the damaged 140 west street facility.
> has
> > anyone down in that area heard of any progress on
> this
> > front, or when 60 hudson (or at least qwest's
> portion
> > of it) will be reconnected?
>
> I haven't heard any specific details about the
> status
> of Qwest's facilities in New York.
>
> This is the statement I've saw from Qwest:
>
> Qwest is committed to being helpful and doing
> whatever we
> can during this time of national crisis.
>
> With the September 11 disaster in New York City and
> Washington, D.C.,
> we want to offer our condolences and extend our
> resources to our
> business customers in any way we can. We know that
> this crisis will
> continue to be a challenge. Our support and our
> prayers are with
> all those who are suffering or inconvenienced. We
> also recognize
> that your ability to communicate is critical in
> enabling your
> business to return to normal.
>
> In Washington, we are working closely with the
> government agencies
> to meet its communications needs.
>
> In order to address the needs of those affected by
> the tragic events
> in New York, Qwest is donating resources and
> services to customers
> and other businesses that have been directly
> impacted to help them
> get back into business as quickly as possible. So
> far, Qwest has
> expedited circuit orders for hospitals, and donated
> office space as
> well as network connectivity for customers without
> service. We also
> are offering interim Web hosting facilities and
> back-up services for
> businesses in New York.
>
> In addition, we have joined with other
> communications providers to
> help restore service in the lower Manhattan area as
> soon as possible.
> For example, we have loaned switching equipment to
> help process local
> phone calls.
>
> We have established a special task force to do
> whatever is possible
> to assist you. You can reach the task force directly
> at 1-877-829-1229
> or via email at carecenters@qwest.com to alert us of
> any changes to
> your Qwest service or to request any additional
> resources we may be
> able to provide. We are committed to helping you to
> restore your core
> business functions as quickly as this situation will
> permit.
>
>
>
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