[41300] in North American Network Operators' Group
RE: ATM failure - No the other kind of ATM
daemon@ATHENA.MIT.EDU (Reid Fishler)
Wed Sep 5 17:31:10 2001
Message-Id: <5.1.0.14.2.20010905173018.02924ec0@freebsd.redbird.com>
Date: Wed, 05 Sep 2001 17:31:00 -0400
To: "Rowland, Alan D" <alan_r1@corp.earthlink.net>
From: Reid Fishler <redhead@freebsd.redbird.com>
Cc: nanog@merit.edu
In-Reply-To: <1BEE67ADF602D3119F9A0008C79174C7181FABEB@PETRIFIED>
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Better wild guess. This weekend Citibank was merging with EAB, and was
trying to merge the
two ATM networks...I assume this problem is dealing with trying to merge 2
disparate networks.
Reid
At 02:18 PM 9/5/2001 -0700, Rowland, Alan D wrote:
>Folk,
>
>The story I read referred to a software glitch resulting from unusually high
>volume over the Labor Day weekend.
>
>Most ATMs use OS2 (stand around one until the maintenance person re-boots
>it).
>
>My WAG (wild a** guess) is a fixed length field somewhere, say X,XXX,XXX,
>and the network had 10,000,000 whatevers over the Labor Day holiday that was
>then repeated when it came back up due to the pent-up demand from the system
>being off line.
>
>When was the last time you took a look at any data that increments in fixed
>length fields?
>
>Your mileage may vary.
>
>-Al
>
>-----Original Message-----
>From: Sean Donelan [mailto:sean@donelan.com]
>Sent: Wednesday, September 05, 2001 1:11 PM
>To: nanog@merit.edu
>Subject: ATM failure - No the other kind of ATM
>
>
>
>As most US residents are aware, the Citibank ATM/Automatic
>Teller Machine network failed last night. Citibank is
>still having problems today.
>
> >From Reuters:
>
>"The Citibank ATM network and other systems experienced a
>temporary outage last evening." "While our systems were
>restored by early Wednesday morning, we have continued to
>experience difficulties this morning. We're working hard
>to resolve the issues as quickly as possible."
>
>Since there is very little "unique" network equipment in
>the world now, just about everyone buys equipment from the
>same vendors. So the question is, Can we learn anything from
>Citibank's experience. Is there anything about their continuing
>problems which may be used to improve general network reliability?
>
>I tried to find out some information from Citibank's web site
>about the issue, but I didn't see anything.
